Have all AFL games been cancelled?
No. The AFL have announced the season will be shortened to a 17-game season.
The season has been postponed until 31 May at which time the AFL will advise on an amended fixture to play the remaining 16 games.
The AFL is prepared to extend the timeframe in which the season can be completed to December, and condense the time between games so we are confident the season will get completed.
So whether we start in July, August, September or even October, the AFL Premiership Season will be completed for 2020
Will there be any SANFL Games?
The SANFL have advised that the 2020 SANFL Statewide Super League will be postponed until at least 31 May. Members will be notified if the SANFL provides any changes in regards to this current status.
Will I be charged for my April and May instalments considering there are no games?
Members on the Payment Plan (Easy Pay) have their next scheduled instalment due to deducted on Tuesday 17 April.
For those members who can afford to remain on the existing payment schedule, the Club would really appreciate the support at this time and we will be doing all we can to ensure you receive value for your commitment.
Members can request to put a temporary stop to this payment by contacting PAFC Member Services on 1300 467 232 or membership@pafc.com.au.
We also appreciate that this situation is impacting the whole community and we want to do what we can to support our members. Those members who require assistance please contact our Member Services team so we can help you with some options.
Can I get a refund on my membership?
We are still working to understand what the full impact COVID-19 will have on the Club and our membership program and we are working diligently to determine the next course of action.
Once confirmed, the Port Adelaide Member Services team will communicate this process to our valued members. If you require urgent assistance, the Club will support however we can. Please contact our Member services team on 1300 467 232 or email membership@pafc.com.au
I purchased daily tickets to games including Western Stand Guest Passes and Reserved Seat upgrades, will I get a refund?
Round 1 daily ticket purchasers will be refunded by the relevant ticketing agent, Ticketek or Ticketmaster. Once the AFL have announced the arrangements for future rounds, we will be in a position to provide an update.
I purchased a 2020 coterie membership and/or game day hospitality product for our home games, what should I do?
The PAFC Coterie & Game Day Hospitality team are currently in the process of making contact with all 2020 seasonal coterie members and hospitality partners along with all casual game day hospitality purchasers.
Our team is working to a reduced capacity with staff and hours so we appreciate your patience during this time. Be assured we will be making contact with everyone individually about their circumstances.
If you have any additional coterie or game day hospitality queries, please contact us at corporate@pafc.com.au and one of our team members will be in contact.
Is the Port Store and Port Club open?
Our licensed premises – The Port Club and The Prince of Wales Hotel – are currently closed.
The Port Store online shop is open for business - click here to shop the Port Adelaide range.
The store at Alberton is currently closed
How can we continue to support the Club?
We need your support more than ever before.
Our club will be challenged but the Port Adelaide family always sticks together through the tough times.
Our players and coaches have been working hard to reach this moment - our 2020 season. The start of our 150th year and we can’t wait to get back to playing and share that with you.
Stay connected with us as much as possible via our website, club app and social media platforms including Instagram, Facebook, and Twitter and keep up to date on the latest information via portadelaidefc.com.au.
Let us know we have your support – from wherever you are – by using #weareportadelaide and/or #nevertearusapart on your social media.
- Join as a Club Member at weareportadelaide.com.au
- Donate via the Premiership Fund
- Purchase tickets in our Future Fund Lottery, first prize is $30,000 cash – Call the Lottery hotline 1300 975 798
- Buy some official club merchandise through our online store
How do I contact the PAFC Membership team?
The PAFC Membership team is working to a reduced capacity with staff and hours.
The team are available from 11am – 3pm each day on 1300 467 232 or via membership@pafc.com.au.
Please be patient during this time, we will endeavour to return calls and emails as quickly as we possibly can.
